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Author Topic: Windows 7 RC 1 64 bit install problem...  (Read 1076 times)
cap737
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« on: July 13, 2009, 02:10:28 PM »

Hello,

I am a pro-user. Just upgraded one of my machines from XP to Windows 7 RC 64 bit. During installation, right after I confirmed the hotkey I would be using, I get:

Runtime error 339

"Component 'MSCOMCT2.OCX' or one of its dependencies not correctly registered: a file is missing or invalid."

Thanks for you help.
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tom
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« Reply #1 on: August 04, 2009, 06:12:07 PM »

Go here:
http://www.ascentive.com/support/new/support_dll.phtml?dllname=MSCOMCTL.OCX

Download that file and put it in the keybreeze directory. You don't need to follow all of the other steps listed there, and I probably wouldn't.

Had the same problem and that fixed it.

Edit: You will also need this file: http://www.ascentive.com/support/new/support_dll.phtml?dllname=COMDLG32.OCX to get to the options dialog to not crash the system.

There is an installer that will install all of the common ocx files on that page as well. I didn't use it as I don't want it to overwrite any of the newer ones, but it may be an option.
« Last Edit: August 04, 2009, 06:15:24 PM by tom » Logged
cap737
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« Reply #2 on: August 04, 2009, 06:46:52 PM »

Tom,

Thanks for your response however I am leery of installing anything from the site you linked to:
ascentive.com. Lots of claims of Spyware and fraudulent billing practices about this company. Don't know what is valid or not but doesn't seem worth the risk.
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